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Our Guarantees

Unsurpassed guarantees that serve your customers’ needs

We’re confident in our ability to deliver superior service that means our clients can offer their customers aggressive guarantees—among the best in the industry—on pricing, same day loan decisions, and fast, on time closing. It’s this competitive difference that ensures the most efficient and effective customer service for their customers.

Our guarantees:

Best Price:

We'll beat any lender's price or pay you $500*

Best Response:

We'll make a same day loan decision or pay you $250

Best Service:

We’ll close your loan by your requested closing date or reduce your interest rate by 1/8th of one percent for the life of the loan**

*A customer must provide a complete, system generated Good Faith Estimate, listing a specific lender's name that is dated the same day as the rate quoted by us. If such Good Faith Estimate indicates an equivalent or lower interest rate and closing costs package, for the same loan program that is offered by us and we have verified the accuracy of the rate and fees listed then we will have the option of beating that lender's total loan costs by $100 or paying the customer $500 ($750 for properties located in California) when they close with that lender and provide us with a copy of the signed Note and Final HUD-1 Settlement Statement.

** Approved, conventional, purchase loans only. Customer must provide all requested documentation.

Discover why we're so confident in our ability to deliver superior customer service in Process & Technology.


Industry Insights

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Industry Insights

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